Hippy Chix Help - Security Concerns

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Safe Online Shopping Guarantee Bill-To & Ship-To Addresses Privacy Policy Credit Card Fraud

Safe Online Shopping Guarantee
The Hippy Chix Shop Safe Online Shopping Guarantee is our pledge to you that using your credit card online to makes purchases at our store is safe and secure. This pledge is your assurance that you'll never have to worry about the online transactions you make at the Hippy Chix Shop. And here's why... State-of-the-art Security Technology When you use your credit card to make purchases from our shop, your personal information (including card number and expiration date) is protected through the use of Secure Sockets Layer (SSL) encryption and sent to a Secured Electronic Transactions (SET) compliant server. What this means in plain English is that when your information is sent across the internet, it is scrambled with extremely sophisticated industry-standard encryption techniques that prevent anyone from accessing that information. You can be completely assured that when your personal information travels across the net, it is secure! Compare this to the fact that most stores and restaurants have your card number printed in plain sight for all record handlers to see. In reality, because of the lack of human intervention, you're statistically safer using your card online than at a store! As an added measure of security, Yahoo! deletes your credit card information from their servers after 30 days. Thus, in some situations, in order to issue you a refund we may have to contact you for your credit card information as it is no longer in the Yahoo! system. Millions of People Have Shopped Online Safely Once you've shopped online at the Hippy Chix Shop, you will join millions of others who have safely shopped over the Internet. We firmly believe that online shopping is the direction of future retail shopping and that once you've tried it you'll realize just how secure, easy, and convenient online shopping really is. Our Guarantee The Fair Credit Billing Act states that your credit card bank cannot hold you liable for more than $50 of fraudulent charges. Many credit cards do not hold you liable for any fraudulent charges. If your bank does hold you liable for any of this $50, the Hippy Chix Shop will cover this liability for you up to the full $50 if unauthorized use of your credit card occurs through no fault of your own from purchases made at our store via our secure server. Still Concerned? Click here to see other ways you can place an order with us as well as other payment methods we offer.



Bill-To & Ship-To Addresses
In order to protect you, the cardholder, and the Hippy Chix Shop, if your billing address is different from your ship-to address, we will contact the cardholder at the phone number you provided with your order. Based on the results of that call, we reserve the right to accept or refuse the order in question.


Privacy Policy
The Hippy Chix Shop will not make available to any person or entity the personal information provided to us by our customers as well as our E-Mail List subscribers. The privacy and sanctity of this information is extremely important to us. Please also refer to our Privacy Policy page for Yahoo!'s Privacy Policy.



Credit Card Fraud
As part of our order processing procedures, we screen the orders we receive for the possibility of credit card fraud. We reserve the right to refuse an order without any valid contact information (valid e-mail address and telephone number). We also reserve the right to refuse an order in which the ship-to address is different than the cardholder's billing address. If such is the case, our Customer Service department will call you at the phone number you provided to confirm the addresses on your order. If we cannot reach you by telephone, your order may be delayed. We may, at our discretion, call you simply to confirm your order. We take these measures to protect our customers as well as ourselves from credit card fraud. We're sorry for any inconvenience this may cause our customers. Please note that the Hippy Chix Shop will prosecute all fraudulent use of credit cards to the full extent of the law.